Shipping policy
Shipping Policy
Last Updated: 5/29/2026
Thank you for shopping with Lux GARMNTS . We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During periods of high order volume, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Expedited Shipping: 3–5 business days (if available)
- International Shipping: 7–21 business days (if available)
Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs processing, or other factors beyond our control.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. Tracking information may take up to 48 hours to become active.
Lost, Stolen, or Delayed Packages
Lux GARMNTS is not responsible for packages that are lost, stolen, or delayed after they have been handed over to the shipping carrier.
If your package appears lost or delayed, please contact the carrier directly. If you need assistance, contact us at [joejoejoey1600@gmail.com] and we will do our best to help.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the package is returned to us, the customer may be responsible for additional shipping charges to resend the order.
International Shipping
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. These fees are not included in the purchase price or shipping cost.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item(s) and packaging. We will review the issue and work toward a resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: joejoejoey1600@gmail.com
Business Name: Lux GARMNTS